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A vision of experimental process improvement

Authors

Ingo Weber and Jan Mendling

NICTA

Wirtschaftsuniversitaet Wien

Abstract

Software systems that support Business Process Management are in wide-spread use. They play an important role in facilitating process automation and process improvement. Yet, there is hardly any insight into whether the implementation of a supposedly improved process model leads to an actual improvement in the process. The research problem this paper addresses is: how can we determine if a new variant of a process model is an improvement over a previous variant, with respect to relevant measures? To this end, we suggest to build on recent software engineering concepts from the DevOps movement, and to develop novel techniques that provide the infrastructure for assessing in how far a specific business process change manifests an improvement.

BibTeX Entry

  @inproceedings{Weber_Mendling_15,
    author           = {Weber, Ingo and Mendling, Jan},
    month            = dec,
    year             = {2015},
    keywords         = {process improvement, process mining, process testing, devops, experimental research on bpm},
    title            = {A Vision of Experimental Process Improvement},
    booktitle        = {International Symposium on Data-driven Process Discovery and Analysis (SIMPDA)},
    pages            = {127-130},
    address          = {Vienna, Austria}
  }

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